Frequently Asked Questions

What if my dog is boarding and not in a playgroup?

That’s totally fine, they will get one on one attention from one of our attendants. The attendant will take the time to learn what your pet enjoys doing. This activity can range from a daily massage, cuddles, story time, playing ball, or outdoor play time.

What if my pet requires daily medications?

No problem. Our skilled staff can administer medication as needed. Pets taking insulin, requiring 3 or more medications will be required to be in our specialized care program.

What if my pet is elderly?

Elderly pets receive additional attention. We ensure that all senior pets have extra bedding and a rubber floor mat in their lodge to help with traction. Some seniors may be required to be on our specialized care program. This is an additional $10 per night.

Do you offer training packages?

At this time we do not offer any training.

Do I have to schedule an appointment?

Yes, we require appointments for all services. We do not allow walk-ins.


North Star wants your pet to feel as comfortable as possible each time they visit. We offer many extras that can be added to any daycare and lodging package.

  • Playgroup: Playgroups can be added to any lodging package at a discounted rate.
  • Bubble Play: Bubbles are a fun and active way for your dog to use their bodies and brains in combination with one another and help work on coordination.
  • Massage: Spoil your pet with a relaxing deep tissue massage.
  • Ball Pit Fun: Our ball pit will stimulate your dog’s senses and keep them entertained.
  • Post Boarding Bath: Want your pet to smell and feel fresh after a stay? Our wonderful attendants can give a post boarding bath the day before pick up. Leaving your pet smelling and feeling great!
    • Some breeds excluded
    • Nail trims are included
  • Tasty Treats: Daily snacks can be added to any package at the resort. We offer frozen yogurt bites and peanut butter kong snacks
  • Lick Mats, Puzzles and Snuffle Mats: Add mental stimulation to your dog’s stay.

Our Mission

North Star Animal Hospital and Pet Resort is proud to provide Personal and Compassionate Care for Pets and Their Families!